Featured Speaker: Niche Academy

There is little argument with the idea that a library’s most valuable resource is the people who work there. Remarkable and unexpected things happen when staff have comprehensive training:

• eResource usage jumps dramatically

• Program participation increases in a big way

• The patron experience improves

• Innovative solutions emerge from all levels of your organization

Using specific examples from real libraries, this session will outline a process for implementing comprehensive staff training for libraries of any size, at any location, and with any size budget.