The Power of Successfully Managing Requests and Capturing Statistics: Six quick case studies

Join Arthur Brady as he presents a half dozen examples of client successes where, using Altarama’s request management and stat capture solutions, libraries are accomplishing great things.  These will include marked improvements in efficiency in “normal” work challenges, launching of new services long-imagined and now achieved, and a couple of examples of “wow” thinking.  What […]

Altarama: Getting a Better Handle on Reference (and other) Statistics

Much of what librarians do to help patrons is difficult to capture and quantify…until now. Join Arthur Brady as he shows how libraries are capturing and reporting stats on traditional reference activities, as well as on ever-expanding non-traditional services